Trialing direct enquiries

Screen Shot 2014-09-19 at 16.30.35We have just started trialing direct enquiries. We have recently been loading pricing and availability data for many businesses. This new trial is the first major use of this data which, if it proves successful, will allow holidaymakers to chose who gets their enquiry after they have read up a little on the property in question.

During the trial, holiday makers will be shown a selection of available properties for their dates and budget. They can then chose to enquire direct about that product for a particular week.

There are a few subtle differences in how an enquiry will be presented: it will say that it’s a ‘Direct Enquiry’, and will show the dates and property selected. If you receive one of these enquiries, please do take the time to respond or decline as the customer has expressed a direct interest in booking your specific property.

Due to the way we deal with enquiries, direct enquiries will always be the first to be sent out to businesses (by at least an hour), so are a great opportunity to get the first bite of the cherry with someone who is definitely interested in what you have to offer.

You will still receive regular enquiries in the mean time.

We are concurrently rolling out our price and availability editor for businesses to keep that data up to date, and so stop any enquiries for already booked weeks.

As always, we welcome your feedback.

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