Taking bookings and payments

When a customer wants to book then they will send you a booking request via the platform by clicking ‘Book offer’.

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When a customer sends a booking request, you will get an email notification immediately with a link to ‘Accept or Decline’ on the site:

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When you ‘Accept or Decline’ the request you have the option to leave the customer a message regarding the next steps to confirm their booking:

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When you accept the offer, the customer is notified immediately:

booking accepted

You are sent the customers contact details to get in touch to take payment direct:

Accepting bookings

Once you accept this then we will give you the customers email and phone number so you can complete the payment through your normal channels.

We will then issue a commission invoice. Payment will be due within 14 days of accepting the booking. Full details on these terms can be read here.

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