When a customer wants to book then they will send you a booking request via the platform by clicking ‘Book offer’.
When a customer sends a booking request, you will get an email notification immediately with a link to ‘Accept or Decline’ on the site:
When you ‘Accept or Decline’ the request you have the option to leave the customer a message regarding the next steps to confirm their booking:
When you accept the offer, the customer is notified immediately:
You are sent the customers contact details to get in touch to take payment direct:
Once you accept this then we will give you the customers email and phone number so you can complete the payment through your normal channels.
We will then issue a commission invoice. Payment will be due within 14 days of accepting the booking. Full details on these terms can be read here.